At TAVRIXEN, we prioritize customer satisfaction and strive to provide excellent services. In the event that you are not completely satisfied with your purchase, please review our refund policy below.
To be eligible for a refund, you must request it within 30 days of the purchase date. The product or service must be unused and in the same condition that you received it. Proof of purchase is required.
Certain items and services are non-refundable, including but not limited to:
To initiate a refund, please contact our support team at [email protected]. Once your request is received, we will inspect the item and notify you of the status. Approved refunds will be processed to your original method of payment within 7-10 business days.
If you wish to exchange a product, please contact our support team. We only exchange items if they are defective or damaged upon receipt.
For further inquiries, please reach out to us at:
TAVRIXEN Customer Service